
TSQ CLUB POLICY
THE TSQ NIGHTCLUB WORKS IN ASSOCIATION WITH THE LOCAL COUNCIL AND THE POLICE TO ENSURE A SAFE AND ENJOYABLE NIGHT OUT FOR ALL. WE HAVE A ZERO-TOLERANCE APPROACH TO ANTISOCIAL BEHAVIOUR AND OUR SECURITY STAFF ARE TRAINED TO DEAL WITH ALL CIRCUMSTANCES.
Entry Criteria:
-
Door opens at 10:00 PM (LAST ENTRY AT 2:00 AM)
-
Entry Fee: Starting from £25 per guest (amount depends on table reservation and event type)
-
Student Night: Starts from £15 before 11:00 PM
-
Walk-In Entry: No advance ticket sales unless specified on our events page
-
Arrive Early: We recommend arriving early to avoid disappointment due to long lines, especially during peak hours.
ID Requirements:
-
Minimum Age: 18+ (unless stated otherwise)
-
ID Required: Physical, valid, government-issued ID (e.g., photo card, driving licence, passport, or PASS card with hologram)
-
More info: www.pass-scheme.org.uk
-
False ID: Confiscated and handed to the police; entry refused
Dress Code:
-
Smart, stylish, and fashionable attire; priority entry for those who dress well
-
Acceptable: Appropriate jeans, t-shirts, branded trainers
-
Not Permitted: Tracksuits, pyjamas, Crocs, sportswear
-
Extremely Revealing Clothing: Overly sheer, low-cut, very short, or excessively revealing attire may result in denied entry
-
Entry at staff discretion; no refunds for dress code non-compliance
Alcohol Policy:
-
Responsible Drinking: We may limit alcohol service to any guest approaching intoxication
-
Outside Alcohol: Drinking alcohol outside with the intent to enter may result in denied entry
-
Banned Substances: Nitrous oxide (balloons) and other prohibited items are not allowed and will be confiscated
Search Policy:
-
Right to Search: All guests must agree to searches upon entry or as required
-
Refusal to be searched results in denied entry without a refund
-
Zero tolerance on drugs: Suspicion of drug use or possession leads to search and removal
-
Offensive items or drugs found: Guests will be detained and reported to the police
Entry Refusal:
-
Management discretion applies
-
Intoxicated individuals may be denied entry or service
-
Unauthorised Entry Attempts: Attempts to sneak in additional people will result in revoked entry for all involved
Noise Policy:
-
Guests must leave quietly and respect our neighbours and community
Lost & Found Policy:
-
Lost items are managed with retrieval guidelines. Fees may apply. Items are kept for a limited time before disposal
Coat Room Policy:
-
A cloakroom is available for all guests, and tables
-
The club is not responsible for lost or stolen items left in the cloakroom.
Club Rules:
-
Respect for all guests, staff, and members is required
-
Zero tolerance for anti-social behaviour
-
Zero Tolerance for Racism and Abusive Language: Any such behaviour leads to removal without refund
-
Large bags and overcoats must be placed in the cloakroom (not responsible for loss or damage)
-
Smoking is prohibited inside; designated area outside only
Refund & Cancellation Policy:
-
Non-refundable: All prepaid/paid tickets and packages
Health & Safety Policies:
-
Unattended items or drinks will be removed
-
Falls: Any guest who falls must be checked by a first aider
-
Ask for Angela scheme in place (https://www.met.police.uk/askforangela)
Promotions & Offers Policy:
-
All promotions, offers, early-entry deals, or complimentary items are subject to availability.
-
Promotions cannot be combined with any other promotion, discount, or special offer.
-
Management reserves the right to amend or withdraw promotions at any time without notice.
RIGHT TO REFUSE SERVICE OR ENTRY:
WE RESERVE THE RIGHT TO REFUSE SERVICE OR ENTRY TO ANYONE AT ANY TIME



